Q: What are the delivery costs?

A: For orders worth less than €45, a delivery fee of €5.45 is applied. Above €45, delivery is free.


Q: How long can I return a product?

A: You have 14 days from receipt of your order to return a product.


Q: Are returns free?

A: Returns cost €4.95. Products must be sealed and in original condition to be eligible for return.


Q: How can I make a return?

A: To make a return, please contact us within the specified time frame and follow the instructions we provide.


Q: How long does it take to get a refund after a return?

A: We aim to process refunds as quickly as possible, usually within 14 days of receiving the return.


Q: What should I do if a product I ordered is unavailable?

A: If a product is unavailable after validation of your order, we will inform you quickly and offer you a refund.


Q: What payment methods are accepted?

A: We accept the payment methods indicated on our site, such as credit cards, bank transfers, etc.


Q: How can I contact customer service?

A: You can contact us at contact@maeumbeauty.com.

We will be happy to answer all your questions and support requests.


Q: Where can I find the privacy policy information?

A: The privacy policy is available on the site, in the section dedicated to legal information.


Please do not hesitate to contact us if you have any further questions or concerns.